Acquiring new clients costs 5 to 25 times more than keeping the ones you already have, so why let a shaky onboarding process drive them away? Despite this, over 90% of customers believe companies could do a better job welcoming new clients. For digital agencies, nailing the onboarding experience isn’t just a nice-to-have. Instead, it’s
... Continue readingMistakes are a natural part of being human, but as an agency owner, some mistakes can cost you dearly—leading to frustrated clients, revenue loss, or even burnout. Running an agency is no easy task, and along the way, you’re bound to hit a few bumps. Whether you’ve just launched your agency or you’ve been at
... Continue readingHey, agency owners—this might be the podcast playlist you didn’t know you needed. Go ahead, bookmark it, print it, frame it—whatever it takes to make sure you don’t miss out on this goldmine of insights. Now, I know what you’re thinking: “Between client calls, endless emails, and trying to remember what sleep feels like, you
... Continue readingPricing your WordPress development services can be a real headache. There are many factors to consider, and competition is tough. You need to balance making a profit with staying affordable. But don’t worry, you’re not alone. Many agency owners face this challenge, especially when they’re just starting out. The good news? There’s help available. Look
... Continue readingBandwidth is a constant issue for growing WordPress agencies. With WordPress usage growing by over 10 percent annually, this challenge isn’t going away anytime soon. Sooner or later, your in-house team will be maxed out – and hiring more people might not be in the cards. If you’re one of the many agencies facing this
... Continue readingYou may have heard various things about white-label digital services, but not all are true. As an agency owner, you need the straight scoop—what works, what doesn’t, and how these services can truly benefit your business. We’re here to sort out the facts from the fiction. We’re talking real talk about white-label services—no fluff, just
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