Outsourcing Your Web Design Work: Pros, Challenges, and How To Get the Most From It

10 minutes read
Outsourcing Your Web Design Work

Design projects play a crucial role in the success of any digital marketing agency.

Whether it’s website design, visual guides, wireframes, or UI/UX, design can make or break your client’s brand identity and marketing strategy.

The challenge of delivering top-notch design work is constant for most agencies. Yet, even the most talented in-house design teams can face limitations – be it in bandwidth, specialized skills, or fresh perspectives.

Outsourcing your web design work can be a smart and strategic move for your agency. It can help you save money, scale your agency, and access a pool of talented and experienced designers.

This approach isn’t limited to smaller firms; even industry leaders like Slack, Alibaba.com, and Netflix have outsourced design aspects and it’s all success!

Let’s talk about how outsourcing web design projects can help you scale your agency.

Benefits of Outsourcing Web Design Projects

Outsourcing your web design work can have many advantages for your agency, such as:

Direct Cost Savings:

Hiring in-house designers has its advantages. But the price tag that comes with it can be quite the rollercoaster.

According to Glassdoor, hiring a web designer for your agency could set you back around $81,187 annually. It’s a number that might give your budget a workout.

If you’re eyeing the seasoned pros, brace yourself for a more expensive ride. The same data say that a Senior Web Designer, with all their design prowess and experience, demands a hefty $111,148 /year. On the other hand, the Senior Manager of Web Design commands a whopping $178,398 /year.

However, If you outsource your design project, you can hire an entire design team at as low as $699 a month from E2M. You don’t need to pay for maintaining in-house design teams, such as salaries, benefits, and workspace costs.

But that’s not all. Outsourcing gives you access to global talent at competitive rates. It is often more cost-effective than hiring locally.

Cost Saving Of Outsourcing Web Design Projects


Outsourcing can help you scale your agency business and handle varying workloads without hiring or firing staff.

You can easily adjust the amount and type of design work you outsource depending on your current and future needs.

And of course, you deliver projects faster and meet tight deadlines by outsourcing to multiple designers or agencies at once.


Small agencies often have small in-house teams. It significantly limits your expertise and skills. But with outsourcing, you can tap into specialized skills that may not be available in-house.

So, if you turned down a web design project because your team lacked the skill sets, that wouldn’t be the case when you outsource.

Your outsourcing partner will provide you with a team of talented, experienced designers.

Besides, collaborating with teams across the globe brings different design perspectives and cultural insights. This gives a boost to your design creativity and innovation. That, in turn, can help you attract more customers.

Simplified Budgeting:

When you outsource design work, you can choose from different while-label plans.

For example, If you partner with us, you can choose from four plans for our design services, including $699, $1199, $1899, and $3599 per month.

You can select a plan based on your needs. You can also upgrade to a different plan to meet growing demand.

But whatever you do, you will still pay a fixed monthly cost. This simplifies your budget. And as you know how much you need to pay, you can better plan your finances.

Challenges of Outsourcing Design Work

Outsourcing is an excellent option. But it does come with a couple of challenges of its own. They include:

Communication Barriers:

Communication barriers can come in different forms. When you hire a remote team, you might face challenges like the following:

  • Time Zone Differences: Working with a remote team located in a different time zone can lead to delays in communication. It can affect your project timelines. However, you can overcome this challenge with careful planning and scheduling.
  • Language and Cultural Nuances: Differences in language and culture may lead to miscommunication. However, you can overcome this challenge by ensuring clarity in communication.
  • Dealing with Revisions and Feedback: It can be tough to manage revisions and feedback remotely. However, you can create clear-cut guidelines for the same. Leveraging collaborative platforms is another way to ensure on-time feedback. Also, talk to your team about regular check-ins. These tips can help you minimize misunderstandings.

Security Concerns:

Outsourcing can expose you to security risks, especially if you deal with sensitive or confidential client information. You may not have full control or visibility over how your design partners handle, store, or share your data.

You may also face legal or ethical issues if your design partners violate your or your client’s intellectual property rights or privacy policies.

Hiring a reliable outsourcing partner and signing an NDA will help to safeguard your client’s information.

Factors to Consider While Outsourcing Web Design Projects

Outsourcing your design work is not a one-size-fits-all solution. It depends on your agency’s goals, needs, and capabilities.

Here are some factors to consider before you decide to outsource your design projects:

Budget and Resources:

How much can you afford to spend on design work?

Do you have the equipment, software, and tools to handle design projects in-house?

Hiring a subscription-based outsourcing partner can help you reduce your overhead costs and access high-quality design services at competitive rates.

Design Needs and Expectations:

What kind of design work do you need?

How complex, creative, and customized are your design projects?

Outsourcing can help you access a wide range of design skills and expertise in tools like Photoshop, XD, Figma, etc.

Current and Potential Workload:

How many design projects do you have now and in the future?

How consistent and predictable is your demand for design work?

Outsourcing can help you handle varying workloads and meet tight deadlines without compromising on quality. You can quickly adapt to changes in demand.

More importantly, you can do it without maintaining a full-time design team. It ensures you can take on more projects without overstretching your internal resources.

In-house Design Team and Skills:

Do you have a dedicated design team or staff?

How skilled, experienced, and available are they?

As far as a small agency is concerned, your team will have limitations or gaps. However, outsourcing can fill those voids with an expert design team. And when you outsource design
projects, you or your team can focus on core business tasks.

Outsourcing Goals and Objectives:

Why do you want to outsource your design work?

What are you hoping to achieve by outsourcing?

Outsourcing can help you achieve different goals, such as increasing your profitability, expanding your service offerings, or improving your client satisfaction.

Outsourcing Goals And Objectives

How to Get the Most from Outsourcing Design Work

Outsourcing your design work can be a rewarding and profitable strategy for your agency if you do it right. Here are some tips and best practices on how to get the most from outsourcing your design work:

Clear Communication

Clear communication lays the foundation of successful outsourcing. Since this post is about outsourcing design work, let’s talk about what should go into your design request.

When submitting a design request, be sure you cover the following essentials:

  • Dimensions: Specify the exact dimensions required for your design. Be sure those align with the intended use.
  • File Type: Clearly state your preferred file format, whether it’s JPG, PNG, JPEG, or something else.
  • Detailed Description: Provide a comprehensive description of the design. Talk about its purpose, key elements, and any specifications. You can also share a few references if needed.
  • Colors: Include color preferences. Also, for precision, provide exact hex codes if available.
  • Visual References: Attach visual references, such as mood boards or examples, to convey the desired style or aesthetic.
  • Text Copy: Don’t forget to share the text copy you want to include in the design. Again, clearly mention what you want to include and how.
  • Fonts: Specify preferred fonts or the desired typography to maintain brand consistency.
  • High-Resolution Elements: Provide any high-resolution elements that you want to include in your design work, such as photos, logos, or graphics. You can also use online tools, such as Google Drive or WeTransfer, to upload and share your high-resolution elements.

The bottom line is to make it as clear as possible for the designer to understand what you want.

Another way to improve your communication is to use the project management tools effectively. To begin with, choose a tool that suits your team and the outsourcing partner.

At E2M, we suggest being part of your preferred project management tool. Basically, with the help of white label ID, we act as an extended part of your team. That makes it easier to collaborate.

Quality Assurance

You want quality and consistency from your outsourcing partner. That’s reasonable. But you also need to do these things to guarantee the design quality.

  • Create a systematic review and feedback process: Set clear design deliverables and align with your outsourcing partner. Get thorough feedback from all stakeholders.
  • Keep communication open to avoid duplication and delays: Have one point of contact to share feedback. This will speed up the process and reduce revisions.
  • Frequent check-ins and updates: This will track the progress and resolve issues. Share updates from both sides to boost collaboration and keep projects on track.

Building Strong Relationships

Outsourcing your design work can be more than just a transactional exchange. It can be a valuable opportunity to build strong and lasting relationships with your design partners. Here are some benefits and tips on how to do that:

  • Choose long-term partnerships over one-time transactions: This can create trust and loyalty, reduce the learning curve, and improve the efficiency and quality of the design work. Look for design partners that share your vision, values, and goals, and offer competitive and flexible pricing and terms.
  • Foster open communication and mutual understanding: This can enhance the collaboration and satisfaction of both parties. Communicate and understand your design partner’s strengths, weaknesses, preferences, and expectations, and vice versa. Respect and appreciate your design partner’s work and feedback, and resolve any conflicts or issues.


Outsourcing your design work can help you grow your business and save costs. But you need a reliable design partner, good communication and management, and strong relationships.

If you are looking for a white-label design partner that can offer you all these benefits and more, Get in touch!

  • Ajay Koshti is Delivery Head and Partner at our Creative and Web Development Division.

    With 15 years in the industry, his expertise spans HTML5, CSS3, jQuery, PHP, and open-source platforms like Magento, Opencart, and WordPress. He leads a dedicated team of designers, developers, and artists to deliver innovative solutions for a range of projects. Ajay's focus is on helping agencies establish a strong online presence through quality design, branding, and development.

    When he is not coding, he enjoys traveling, reading, and watching movies.