October, 2021

Google Tests GMB Offer posts to help businesses display their offers in the SERPs. Although still in the testing stage, this update can go live anytime.

September, 2021

GMB gets a Latino-Owned attribute for businesses in the Hispanic community.

GMB exchanges Site Manager roles for Managers

GMB allows owners to edit their business details directly through Google Search or Maps

Google discontinues Google posts for users in verified knowledge panels.

July 2021

GMB Insights Dashboard adds “Driving Direction Requests” and “Website Visits” as two new metrics.

GMB allows entrepreneurs to display their inventory on their profile. Also, US-based GMB users can use Pointy to update their stock automatically.

June 2021

GMB adds call history option to track phone calls made through Search and Maps.

GMB allows business owners to verify if their business is wheelchair-friendly.

May 2021

To make it easier for customers to get in touch with businesses, GMB allows business owners to add a ‘Message’ option on their listing.

February 2021

GMB adds new metrics to its performance reports.

GMB shows posts that are seven days or older.

January 2021